BoutiqueSimplySweet is taking a short break
Reviews
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Janica on Mar 24, 2014
4 out of 5 starsI was told the item shipped on Friday, it didn't actually ship until the following Wednesday. Thankfully, the shipping was quick and I received the item in 2 days. There was a small amount of white hair on the boots when I recieved them that I had to pick off. All in all, the boots are adorable and the mother-to-be loved them. Make sure and give yourself plenty of time for shipping if needed by a specific date. Quality item, looked exactly as pictured.
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Anonymous on Mar 10, 2013
1 out of 5 starsI ordered the Zebra Hot Pink Baby Boots on February 22, 2013 through Etsy.com. It was stated that the item is ready to ship in 1-3 days. On February 23, 2013, I received an email from Simply Sweet requesting the size boot I wanted. I immediately replyed on February 23, 2013 with my response. I received no futher communication form Simply Sweet and on February 27, 2013, I checked my Etsy account and found that the item had not shipped yet and was not set to ship until March 1, 2013. Since I had an event scheduled on March 3, 2013 that I needed the boot for, I sent an email to Simply Sweet and stated if I could not get the boots for the event on March 3, 2013, I would have to cancel. Simply Sweet sent me an email on February 27, 2013 which just said "It will ship tomorrow". I received the boots on March 4, 2013, a day after my event. I have decided to keep the boots because they are cute and they will be used, however, I felt the need to comment on the very poor customer service I received. I'm not sure why the boots did not ship within 1-3 days of the order (February 22nd), as was advertised, and I did not receive any kind of explanation or apology from Simply Sweet. If the boots were not able to ship within 1-3 days, there should have been communication between the seller and the buyer and then I could make a decision as to whether or not I would cancel. I will not order anything from this vendor again.
Simply Sweet
Shop members
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Nikki
Owner, Designer
I love creating frilly and fanciful fashions for little ones. Adorning them in ruffles and lace, bows and tulle. Watching their imaginations sparkle. Bringing laughter and joy to them and watching their creativity shine!
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